Set a default font for new email in Outlook 365: Open File ❯ Options ❯ Mail ❯ scroll down to ‘Compose messages’ and click on the ‘Stationery and Fonts’ button to open the Signatures and Stationery box. In ‘New mail messages’ click Font button and try out the three areas of Font, Font Style and Size. Decide what you prefer (you can also change the colour) – click OK. Do the same for ‘Replying and forwarding messages’ and ‘Composing and reading plain text messages’ then click OK on the main box to save changes

Set a signature for outgoing email in Outlook 365: Open File ❯ Options ❯ Mail ❯ scroll down to ‘Compose messages’ and click on the ‘Signatures’ button to open the Signatures and Stationery box. Click ‘New’ and give the signature a name. Click on the name in the ‘Select signature to edit’ box, then add text and formatting and click Save. In ‘Choose default signature’ make sure to have the signature name in New messages and Replies/forwards and click ‘OK’

Display external images in incoming email in Outlook 365: Open File ❯ Options ❯ Trust Center ❯ Trust Center Settings and uncheck ‘Don’t download pictures automatically…’ However it may be better to add email from trusted companies as a lot of tracking happens when it comes to emails. In most cases, these tracking codes are embedded in images

Compose and send new email in Outlook 365: Click ‘New email’ in the ribbon or Ctrl + N, add one or more email addresses in ‘To’ field and a clearly worded subject in ‘Subject’. Add line breaks as you type so the message is easy to read. To add a photo, emojis, a table or even a Template (once you have set some up), click on the three more options dots ‘…’ on the far right of the top tool bar to see ‘Add-ins’, ‘Insert’ and ‘Options’. Read over the message then click ‘Send’

Reply to email in Outlook 365: Open email and click Reply or Reply all. Change subject if useful, by clicking in the Subject area and editing the text. For long emails, reply within the received email so it is easier to read. Outlook will use the default font and font size that you have set. Read over the message then click ‘Send’

Forward an email in Outlook 365: Open or select the email (if shown in reading pane) and click the forward arrow pointing right or the ‘Forward’ button. Add one or more email addresses in the ‘To’ field. Change subject if useful by clicking in the Subject area and editing the text. Type your message, read over it then click ‘Send’

Attach pictures or documents to an email in Outlook 365: In a new email, click in the text area, then look in the ‘Message’ ribbon for the ‘Include’ section and click on the paperclip icon ”Attach File’ icon to reveal a drop down menu of recent files and options at the bottom. Either attach a photo from your computer that is in the recent files or click ‘Browse this PC’ then browse to the file you wish to attach and click ‘Insert’

Insert pictures in the text area of a new email in Outlook 365: Click in the text area, then look in the ‘Insert’ ribbon for the ‘Illustrations’ section, click on the Pictures icon then choose from ‘This device’, ‘Stock images’ or ‘Online pictures. For ‘This device’, browse to the picture file you want and click ‘Insert’

Add a labelled link to an email in Outlook 365: In a new email, click in the text area, then look in the ‘Message’ ribbon for the ‘Include’ section and click on the Link icon to reveal a drop down menu of recent files to link to and options at the bottom. To insert a link with a display name, click on ‘Insert link’ and fill in the boxes (you can paste a copied link from the address bar in a browser into the URL box or type it in)

Unsubscribe from email messages or block messages in Outlook 365: Open the company email in its own window (double click on it) then scroll down to the end of the email and look for the ‘unsubscribe’ link (often in small text and underlined). Click on it to open the Unsubscribe webpage then confirm as required. To block an annoying email sender that does not offer this, in the Delete section of the ribbon, select Junk and choose Block Sender. You can block or unblock a sender anytime. Select Junk ❯ Junk E-mail Options. Choose the Safe Senders or Blocked Senders tab and make your changes

Dictate into an email (rather than type) in Outlook 365: In the text entry area of the email click on ‘Dictate’ in the Message ribbon then speak. Say ‘new line’ or ‘new paragraph’ or ‘full stop’ to add punctuation