How Outlook 365 People works with your email account servers: The only type of email account that syncs contacts with an email client app is an Exchange Server account. This means a personal Microsoft account with an outlook/live/hotmail email address or a work or school Microsoft 365 account. Without this, contacts are stored locally and can be exported (and imported) but are not synced so not backed up

People intro in Outlook 365: Set up, sync and understand contacts/People view. New contacts are saved in your default Contacts folder, and you will also see them under Your contacts. If you want to save the contact in a different folder such as your Microsoft account email, select the folder before creating the contact

People Search in Outlook 365: Click in the search box at the top, type then click on the arrow or press Enter

People View in Outlook 365: Change current view People/Business Card/Card/Phone/List

Create a contact in Outlook 365: Select the account to want to add a contact to then click ‘New contact’, complete and click ‘Save and Close’

Edit a contact in Outlook 365: Select a contact and press Enter or double click to open in Edit mode

Delete a contact in Outlook 365: Select a contact and click ‘Delete’ in the Home ribbon or press the Delete key

Create a ‘Contact Group’ in Outlook 365: In the People Home ribbon select an account on the left, then click ‘New Contact Group’ to open the Contact group window. Give it a name then click ‘Add members’ by clicking on ‘Add members’ then chose where to add them from, click on one or several (whilst holding down the Ctrl key) then click ‘Members’ to add. Click ‘OK’ to add then ‘Save & Close’ to close the contact group